(305) 396-3849


Frequently Asked Questions

The following are some of the most common questions we are frequently being asked. We hope you find an answer to your question. If not, don’t hesitate to use our Contact Form found on the side bar to ask your question directly.

Our Doctors Respond

  • Q: Do you accept my insurance plan?

    A: Our office is more than happy to work with any insurance company; filing insurance claims for you, and accepting direct payment. However, as a patient, you are ultimately responsible for your account, so it is always suggested that you check the particulars of your plan in order to anticipate your out of pocket expenses. We would be happy to answer any more questions you may have, simply ask one of our friendly and knowledgeable team members. We are here to assist you!
  • Q: What different payment options do you provide?

    A: Helping to make your dental care financially comfortable and affordable is important and we proudly offer a variety of options:

    • Cash or personal checks
    • Visa, Mastercard, American Express, Discover
    • Extended payment plans through Care Credit and Dental Fee Plan
    • 3, 6, or 12 month 0% interest plans

    We are happy to estimate fees and insurance reimbursement before starting recommended treatments and will gladly file insurance forms for you.
    Optimal, comprehensive dentistry is what we practice and we do not base our treatment on what insurance will or will not pay. We base our treatment on what is best for you, our patient, and any treatment not paid by insurance is your financial responsibility.

  • Q: How much will my treatment cost?

    A: Although we understand that you wish to know what your financial obligation will be before coming to the office, it is impossible to tell exactly how much treatment will be until we examine you.
    Remember the longer you wait the more damage untreated decay and gum disease can cause. In order to get to know you take advantage of our New Patient Welcome Offer, where for only $39 we will take a full series of x-rays and explain all your treatment options.

  • Q: How do I know when it’s time to come in for a check up?

    A: An average healthy adult person typically benefits from a professional cleaning and check up every six months. However, it’s tough to generalize because every mouth is different. Some people are prone to gum disease, bruxism, or other ongoing oral health concerns that require more frequent visits; others simply need a routine professional tartar removal at regular intervals. That’s why we’re so careful to check methodically and determine what kind of ongoing professional treatment will achieve your optimum dental health.

  • Q: What about my children, at what age do they first see a dentist

    A: Early visits provide several advantages: they give us the opportunity to spot and prevent any potential oral health / dental problems; they can also give the child a positive, non-threatening dental office experience. That’s why we recommend parents bring their child in at or after the age of three.
  • Q: What do I do if I have an emergency when the office is closed?

    A: In case of a true dental emergency, please call our emergency phone number at 305 271 3333, and let us know the nature of your condition. We’ll return your call as soon as possible, give you helpful information over the phone, then determine if you need to be seen immediately.
  • Q: How can I have whiter teeth?

    A: We offer all the latest techniques in teeth whitening. We are one of the few offices in the area that offer the Deep Bleach method, in which you achieve the most amazing whitening results! We also offer the Zoom whitening technique, as seen in ABC’s Extreme Makeover and the traditional at home supervised method using trays and whitening gels. Simply call for a free consultation, so that we can determine the potential for whitening your teeth, based on the current color and the causes of any discoloration.
  • Q: What precautions do you take to ensure patient safety?

    A: Our entire practice team is well-versed in state-of-the-art sanitation techniques designed to ensure patient safety. This goes beyond wearing gloves and face masks to prevent passing germs and includes a specialized sanitation center for sterilization and meticulously following OSHA guidelines.

  • Q: My gums bleed after I brush. Is this something to be concerned about?

    A: It is certainly not desirable to have bleeding gums following brushing. However, the condition may or may not require attention, depending on the source of the problem. Bleeding gums can be caused by any of the following: Improper ‘scrubbing’ instead of gentle, circular brushing motions; using a hard bristled tooth brush instead of a soft one; plaque and / or tartar buildup below the gumline, periodontal disease. If the problem persists despite correct brushing and flossing methods or occurs every time you brush, contact our office to setup an evaluation appointment.

  • Q: Do I really have to floss every day? I mean what’s the big deal?

    A: Our hygienist has a saying – “only floss the teeth you want to keep”. And while that sounds funny, it’s actually true. Flossing is the only way to completely remove accumulated plaque between the teeth. If it’s not removed, it inevitably leads to decay and periodontal disease.

  • Q: I don’t like the ugly black fillings in my mouth. What can I do to make those look better?

    A: Those dark fillings are made of dental amalgam – a mercury silver filling material that turns dark and stains teeth as the years go by. What’s even worse, is that mercury silver filling expands or grows larger with age, while the tooth underneath stays the same size. This differential causes teeth to fracture. In fact, this is one of the reasons why our practice has chosen almost exclusively to use white fillings and /or porcelain restorations.

  • Q: I am not currently a patient of yours, but I would like to make an appointment. Who should I talk to at your office?

    A: Monica or Nanette will be glad to spend some time with you on the phone to discuss your dental wants and needs and schedule you for a comprehensive new patient examination.

  • Q: Do you accept referrals?

    A: When our wonderful existing patients and friends refer their friends, relatives, and neighbors to us, we consider it the biggest compliment we could receive. Our practice is always looking for new people to meet and get to know.